Fireflies.ai vs Otter.ai
A side-by-side comparison of capabilities, autonomy, integrations, and pricing to help you choose.
Short answer: choose Fireflies.ai if you want ai meeting notetaker that records, transcribes, and summarizes calls (Assistant, freemium); choose Otter.ai if you want ai meeting notetaker that transcribes, summarizes, and runs follow-up agents (Assistant, freemium).
| Fireflies.ai | Otter.ai | |
|---|---|---|
| What it is | AI meeting notetaker that records, transcribes, and summarizes calls | AI meeting notetaker that transcribes, summarizes, and runs follow-up agents |
| Type | agent | product-with-agents |
| Autonomy | Assistant | Assistant |
| Pricing | freemium · $10/user/mo (Pro, billed annually) | freemium · $8.33/user/mo (Pro, billed annually) |
| Best for | smb, mid-market, enterprise | consumers, smb, mid-market, enterprise |
| Deployment | saas, api | saas, api |
| Modalities | voice, text | voice, text |
| Models | gpt, model-agnostic | proprietary, model-agnostic |
| Protocols | rest-api | rest-api |
| Integrations | Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot, Slack | Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot, Slack |
| Capabilities | 4 documented | 4 documented |
Fireflies.ai
- +Reliable recording, transcription, and summaries with action items across major meeting platforms
- +Ask Fred and Smart Search make meeting knowledge queryable
- +Unlimited transcription on paid plans starting around $10/seat/mo, plus CRM and app workflows
- -AI credit system caps AI summaries, action items, and Ask Fred; add-on credits cost extra
- -Mostly an assistant; the CRM/app automations need configuration and oversight
Otter.ai
- +Real-time transcription with speaker recognition across Zoom, Google Meet, and Microsoft Teams, plus summaries with action items
- +AI Chat makes meeting history queryable and can draft follow-ups, reports, and content
- +Free Basic tier and a low-cost Pro plan starting around $8.33/seat/mo billed annually
- -Free and Pro tiers cap monthly transcription minutes (300 free, 1,200 on Pro), with limited file imports
- -Mostly an assistant; the sales and recruiting agents depend on configured workflows and integrations and still need human review
Which should you choose?
Fireflies.ai is ai meeting notetaker that records, transcribes, and summarizes calls, best for smb, mid-market, enterprise. Otter.ai is ai meeting notetaker that transcribes, summarizes, and runs follow-up agents, best for consumers, smb, mid-market, enterprise. The right choice depends on the autonomy level you want, your existing integrations, and your budget, all compared above.