Fireflies.ai
AI meeting notetaker that records, transcribes, and summarizes calls
Last reviewed 2026-06-18
Fireflies.ai is an AI meeting assistant that joins calls to record, transcribe, and summarize meetings, generating overviews, notes, action items, and next steps automatically. Its Ask Fred assistant lets users chat with a meeting to find specific information, and Smart Search surfaces action items, dates, topics, and participant sentiment, plus speaker talk-time analytics. In 2026 it extends beyond meetings into email, chat, CRM, and connected apps to automate follow-up workflows. Fireflies is largely an assistant: it captures and summarizes meetings and answers questions about them. Its workflow automations across CRM and apps add supervised-agent behavior, but they run on configured rules and an AI-credit system rather than open-ended autonomy.
What it can do
Record, transcribe, and summarize meetings
AssistantJoins meetings to record and transcribe them and generates AI summaries including overview, notes, action items, next steps, and dates.
sourceAnswer questions about a meeting (Ask Fred)
AssistantA GPT-powered assistant lets users chat with a recording to find specific information quickly.
sourceSearch meetings and analyze conversations
AssistantSmart Search surfaces action items, dates, tasks, topics, and participant sentiment, with speaker talk-time tracking.
sourceAutomate follow-up across CRM and apps
SupervisedPushes notes and tasks and automates workflows across email, chat, CRM, and connected apps on configured rules.
source
Strengths
- +Reliable recording, transcription, and summaries with action items across major meeting platforms
- +Ask Fred and Smart Search make meeting knowledge queryable
- +Unlimited transcription on paid plans starting around $10/seat/mo, plus CRM and app workflows
Limitations
- −AI credit system caps AI summaries, action items, and Ask Fred; add-on credits cost extra
- −Mostly an assistant; the CRM/app automations need configuration and oversight
- −Recording bots in meetings raise consent and privacy considerations
Overview
Fireflies.ai is an AI meeting assistant that records, transcribes, and summarizes calls, and in 2026 extends into email, chat, CRM, and connected apps.
What it does
It joins meetings to record and transcribe them and generates summaries with action items and next steps. Ask Fred lets users chat with a recording, Smart Search surfaces action items, dates, topics, and sentiment with talk-time analytics, and workflow automations push notes and tasks into CRM and apps on configured rules.
Integrations & setup
Works with Zoom, Google Meet, and Microsoft Teams, and connects to Salesforce, HubSpot, and Slack, with a REST API.
Pricing
Freemium: Free, Pro around $10/user/mo, Business around $19/user/mo, and Enterprise around $39/user/mo (billed annually). Transcription is unlimited on paid plans, but AI features draw on an AI-credit pool with paid add-on bundles.
Best for / not for
Best for sales and customer teams that want meeting capture, searchable summaries, and CRM follow-up. Less suited to anyone uncomfortable with recording bots or who needs fully autonomous action.
Alternatives
Mem captures and organizes notes and meetings; Fyxer focuses on email plus notetaking; Reclaim.ai handles the scheduling side.
What people are saying
We aggregate real LinkedIn discussion into sentiment for the agents people search most. Fireflies.ai isn't tracked yet, want it added? Request tracking.
FAQ
What does Fireflies.ai do?+
It joins your meetings to record, transcribe, and summarize them with action items, lets you chat with a recording via Ask Fred, and can push notes and tasks into CRM and other apps.
Is transcription unlimited?+
Transcription is unlimited on paid plans, but AI summaries, action items, and Ask Fred draw on an AI-credit pool, with add-on credit bundles available for purchase.
Sources
- Fireflies.ai (official site) · accessed 2026-06-18
- Fireflies.ai pricing & plans (official) · accessed 2026-06-18
Last reviewed 2026-06-18