Cassidy vs Moveworks
A side-by-side comparison of capabilities, autonomy, integrations, and pricing to help you choose.
Short answer: choose Cassidy if you want no-code platform to build ai assistants and workflows on company data (Supervised agent, freemium); choose Moveworks if you want enterprise ai assistant for it, hr, and employee support (Supervised agent, enterprise).
| Cassidy | Moveworks | |
|---|---|---|
| What it is | No-code platform to build AI assistants and workflows on company data | Enterprise AI assistant for IT, HR, and employee support |
| Type | platform | product-with-agents |
| Autonomy | Supervised agent | Supervised agent |
| Pricing | freemium · Free (Starter); Business and Enterprise contact sales | enterprise |
| Best for | smb, mid-market, enterprise | enterprise, mid-market |
| Deployment | saas, api | saas |
| Modalities | text, email, api | text |
| Models | model-agnostic, gpt, claude, gemini | model-agnostic, gpt |
| Protocols | function-calling, rest-api | rest-api, mcp, a2a |
| Integrations | Slack, Microsoft Teams, Salesforce, Zendesk, HubSpot, Google Drive | ServiceNow, Slack, Microsoft Teams, Jira, Salesforce, Workday |
| Capabilities | 5 documented | 4 documented |
Cassidy
- +Genuinely no-code; non-technical ops, support, and sales teams can ship workflows without engineering
- +Strong knowledge-base grounding with continuous sync and source citations reduces hallucination
- +Model-agnostic (OpenAI, Anthropic, Google) with enterprise compliance (SOC 2 Type II, GDPR, HIPAA)
- -Business and Enterprise pricing is not public; only the free Starter tier has listed limits
- -Usage is metered in AI credits, which can make heavy automation cost unpredictable
Moveworks
- +Broad out-of-the-box IT, HR, and finance coverage with a strong multi-model agentic engine and Agent Studio
- +Meets employees in existing tools (Slack, Teams) and reaches the whole workforce
- +ServiceNow backing post-acquisition adds enterprise stability
- -Opaque, quote-only per-employee pricing with mandatory services costs
- -Acquisition introduces uncertainty around the standalone roadmap and packaging
Which should you choose?
Cassidy is no-code platform to build ai assistants and workflows on company data, best for smb, mid-market, enterprise. Moveworks is enterprise ai assistant for it, hr, and employee support, best for enterprise, mid-market. The right choice depends on the autonomy level you want, your existing integrations, and your budget, all compared above.