Cassidy vs Moveworks
A side-by-side comparison of capabilities, autonomy, integrations, and pricing to help you choose.
Short answer: choose Cassidy if you want no-code platform to build ai assistants and workflows on company data (Supervised agent, freemium); choose Moveworks if you want enterprise ai assistant for it, hr, and employee support (Supervised agent, enterprise).
| Cassidy | Moveworks | |
|---|---|---|
| What it is | No-code platform to build AI assistants and workflows on company data | Enterprise AI assistant for IT, HR, and employee support |
| Type | platform | product-with-agents |
| Autonomy | Supervised agent | Supervised agent |
| Pricing | freemium · Free (Starter); Business and Enterprise contact sales | enterprise |
| Best for | smb, mid-market, enterprise | enterprise, mid-market |
| Deployment | saas, api | saas |
| Modalities | text, email, api | text |
| Models | model-agnostic, gpt, claude, gemini | model-agnostic, gpt |
| Protocols | function-calling, rest-api | rest-api, mcp, a2a |
| Integrations | Slack, Microsoft Teams, Salesforce, Zendesk, HubSpot, Google Drive | ServiceNow, Slack, Microsoft Teams, Jira, Salesforce, Workday |
| Capabilities | 5 documented | 4 documented |
Cassidy
- +Genuinely no-code; non-technical ops, support, and sales teams can ship workflows without engineering
- +Strong knowledge-base grounding with continuous sync and source citations reduces hallucination
- +Model-agnostic (OpenAI, Anthropic, Google) with enterprise compliance (SOC 2 Type II, GDPR, HIPAA)
- -Business and Enterprise pricing is not public; only the free Starter tier has listed limits
- -Usage is metered in AI credits, which can make heavy automation cost unpredictable
Moveworks
- +Broad out-of-the-box IT, HR, and finance coverage with a strong multi-model agentic engine and Agent Studio
- +Meets employees in existing tools (Slack, Teams) and reaches the whole workforce
- +ServiceNow backing post-acquisition adds enterprise stability
- -Opaque, quote-only per-employee pricing with mandatory services costs
- -Acquisition introduces uncertainty around the standalone roadmap and packaging
Which should you choose?
Cassidy is no-code platform to build ai assistants and workflows on company data, best for smb, mid-market, enterprise. Moveworks is enterprise ai assistant for it, hr, and employee support, best for enterprise, mid-market. The right choice depends on the autonomy level you want, your existing integrations, and your budget, all compared above.
This comparison is generated from the sourced Cassidy and Moveworks profiles. Open either profile to review its evidence and last-reviewed date.