11x vs Outreach
A side-by-side comparison of capabilities, autonomy, integrations, and pricing to help you choose.
Short answer: choose 11x if you want ai digital workers for outbound sales prospecting and voice outreach (Supervised agent, enterprise); choose Outreach if you want sales engagement platform with an ai agent suite for revenue teams (Supervised agent, enterprise).
| 11x | Outreach | |
|---|---|---|
| What it is | AI digital workers for outbound sales prospecting and voice outreach | Sales engagement platform with an AI agent suite for revenue teams |
| Type | agent | product-with-agents |
| Autonomy | Supervised agent | Supervised agent |
| Pricing | enterprise · $3,750/mo (Alice Growth, billed annually) | enterprise |
| Best for | mid-market, enterprise | mid-market, enterprise |
| Deployment | saas | saas, api |
| Modalities | text, email, voice | text, email, voice, api |
| Models | proprietary | model-agnostic |
| Protocols | function-calling, rest-api | mcp, rest-api, function-calling |
| Integrations | HubSpot, Salesforce, Slack, G2, Gmail | Salesforce, Microsoft Dynamics 365, HubSpot, Gmail, Outlook, Google Meet |
| Capabilities | 4 documented | 4 documented |
11x
- +Consolidates research, list-building, multi-channel sending, reply handling, and meeting booking into one platform with CRM sync
- +Offers both outbound text/email (Alice) and AI voice agents (Julian, Mike)
- +Unified API and webhooks across workers for triggering actions from your own stack
- -TechCrunch reported in March 2025 that 11x had been claiming customers it does not have, with former employees alleging inflated ARR and high churn; 11x disputed parts and stated a retention figure (reported allegations, not adjudicated facts)
- -Pricing is high and largely opaque, with annual contracts and an entry plan in the tens of thousands per year
Outreach
- +Powerful, well-reviewed branching cadences and a mature AI/CI suite
- +Deep native Salesforce integration
- +Ships MCP and a developer API for automation
- -Expensive with hidden implementation costs and a quote-only sales path
- -Steep learning curve and meaningful admin burden
Which should you choose?
11x is ai digital workers for outbound sales prospecting and voice outreach, best for mid-market, enterprise. Outreach is sales engagement platform with an ai agent suite for revenue teams, best for mid-market, enterprise. The right choice depends on the autonomy level you want, your existing integrations, and your budget, all compared above.