Fathom
AI notetaker that records, transcribes, and summarizes your meetings
Last reviewed 2026-06-20
Fathom is an AI notetaker that captures, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls so you can focus on the conversation instead of taking notes. The moment a call ends it delivers a summary, a full transcript, and AI-extracted action items, and it can sync those notes and insights into CRMs and work tools without manual post-call data entry. As of its April 2026 platform update (Fathom 3.0) it offers a bot-free capture option alongside the traditional meeting bot, so notes can be taken without a visible bot joining the call. Beyond per-meeting notes, Fathom layers an "Ask Fathom" assistant, a ChatGPT-style interface over your entire meeting history that answers questions with cited references (for example, what a customer said about pricing last quarter), plus AI scorecards and coaching metrics for revenue teams. It is marketed primarily to sales, customer success, and other meeting-heavy teams, and exposes a public API and MCP integration so its meeting intelligence can be pulled into LLMs, CRMs, and custom workflows. The product is well known for a genuinely usable free-forever tier with unlimited recording and transcription.
What it can do
Record, transcribe, and summarize meetings
AssistantCaptures Zoom, Google Meet, and Microsoft Teams calls and produces a transcript plus an instant AI summary the moment the call ends, with a bot or (as of the 2026 update) bot-free.
sourceGenerate action items and summary templates
CopilotExtracts AI-generated action items and applies 15+ summary templates so meeting outcomes are captured without manual note-taking.
sourceAsk Fathom across meeting history
AssistantA ChatGPT-style assistant that answers questions over your entire meeting history with cited references, for example summarizing every conversation about a specific deal.
sourceSync notes and insights into CRMs
CopilotPushes summaries, action items, and fields into Salesforce, HubSpot, and Asana automatically, reducing manual post-call data entry. Per Fathom, this auto-updates records rather than taking consequential business actions.
sourceAI scorecards and coaching metrics
AssistantGenerates coaching metrics and scorecards from recorded calls to help managers review and improve rep performance.
source
Strengths
- +Genuinely usable free-forever tier with unlimited recording and transcription
- +Bot-free capture option as of the 2026 update, alongside the traditional meeting bot
- +Strong CRM sync (Salesforce, HubSpot, Asana) plus Ask Fathom search, public API, and MCP
Limitations
- −It assists and drafts rather than acting on its own; not an autonomous agent
- −Most powerful features (CRM field sync, coaching scorecards) sit behind the Business tier
- −Built around sales and meeting-heavy workflows, less of a general knowledge tool
Overview
Fathom is an AI notetaker for meeting-heavy teams. It records, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls, then delivers a summary, transcript, and action items as soon as the call ends. It is rated highly on G2 and, per its own site, is used at 300K+ companies.
What it does
During a call Fathom captures audio (with a bot, or bot-free as of the 2026 update) and afterward produces a summary using 15+ templates, AI-generated action items, and a searchable transcript. The Ask Fathom assistant lets you query your entire meeting history and returns cited answers, while AI scorecards and coaching metrics help revenue managers review rep performance. It assists and drafts; it does not take consequential business actions on its own.
Integrations & setup
Works across Zoom, Google Meet, and Microsoft Teams. It auto-updates Salesforce, HubSpot, and Asana, and pushes notes into Slack and Notion. A public API and MCP integration let teams and developers pull Fathom's meeting intelligence into LLMs, CRMs, AI agents, and custom pipelines. It is SOC 2 Type II, GDPR, and HIPAA compliant, with SSO/SCIM available on higher tiers.
Pricing
Freemium. A free-forever plan includes unlimited recording and transcription. Premium runs about $20/mo (around $16/mo billed annually) and adds advanced summaries and the conversational assistant; Team is about $19/user/mo and adds shared search and SSO; Business is about $34/user/mo and adds CRM field sync, Deal View, and coaching scorecards.
Best for / not for
Best for sales, customer success, and other teams that live in calls and want clean notes, CRM hygiene, and call coaching without manual work. Less ideal if you need a general-purpose knowledge tool or an agent that acts end-to-end rather than drafting for review.
Alternatives
Fireflies records and summarizes meetings via a bot with strong search; Granola is a bot-free local notepad that enhances your own notes; Gong is a heavier revenue-intelligence platform aimed at larger sales orgs.
What people are saying
We aggregate real LinkedIn discussion into sentiment for the agents people search most. Fathom isn't tracked yet, want it added? Request tracking.
FAQ
Does Fathom require a bot to join the meeting?+
Not necessarily. Fathom has long used a meeting bot, but as of its April 2026 platform update it added a bot-free capture option, so notes can be taken without a visible bot joining the call.
Is Fathom free?+
Fathom offers a free-forever plan with unlimited recording and transcription. Paid tiers (Premium around $20/mo, Team around $19/user/mo, and Business around $34/user/mo) add advanced summaries, search, CRM sync, and coaching features.
Is Fathom autonomous?+
No. Fathom records, transcribes, summarizes, extracts action items, and syncs notes to your CRM for you to review and act on. It operates as an assistant/copilot, not an autonomous agent.
Sources
- Fathom (official site) · accessed 2026-06-20
- Fathom pricing · accessed 2026-06-20
- Fathom Unveils Major Platform Update (Bot-Free Capture, Expanded LLM Integrations) - BusinessWire · accessed 2026-06-20
- Fathom Raises $17M Series A (FinSMEs) · accessed 2026-06-20
- Backed by early Zoom investors, Fathom launches with $4.7M in seed funding · accessed 2026-06-20
Last reviewed 2026-06-20