Corti vs PolyAI
A side-by-side comparison of capabilities, autonomy, integrations, and pricing to help you choose.
Short answer: choose Corti if you want healthcare ai platform and apis for ambient documentation, coding, and live guidance (Copilot, usage); choose PolyAI if you want enterprise voice ai agents that answer and resolve customer calls (Supervised agent, usage).
| Corti | PolyAI | |
|---|---|---|
| What it is | Healthcare AI platform and APIs for ambient documentation, coding, and live guidance | Enterprise voice AI agents that answer and resolve customer calls |
| Type | platform | platform |
| Autonomy | Copilot | Supervised agent |
| Pricing | usage | usage |
| Best for | developers, enterprise, mid-market | enterprise, mid-market |
| Deployment | api, saas | saas, api |
| Modalities | voice, text, api | voice, text, api |
| Models | proprietary, model-agnostic | proprietary |
| Protocols | rest-api | mcp, rest-api, function-calling |
| Integrations | Electronic Health Records, Telehealth platforms | Five9, NICE CXone, Twilio, Amazon Connect, Genesys, Salesforce |
| Capabilities | 4 documented | 4 documented |
Corti
- +API-first: drops ambient documentation, coding, and guidance into existing EHRs
- +Real-time guidance during encounters, not just after-the-fact notes
- +Pay-as-you-go developer pricing plus enterprise plans
- -Decision support and documentation, not an autonomous clinician; clinician review required
- -Developer-oriented; less of a finished end-user product than some scribes
PolyAI
- +Strong, natural voice quality proven on hard and regulated call types
- +Deep CCaaS and CRM integration plus a proprietary model stack with enterprise compliance
- +Real enterprise traction and NVIDIA backing
- -Opaque, high-floor pricing inaccessible to SMBs
- -Historically heavy managed-service implementation; the self-serve story is newer
Which should you choose?
Corti is healthcare ai platform and apis for ambient documentation, coding, and live guidance, best for developers, enterprise, mid-market. PolyAI is enterprise voice ai agents that answer and resolve customer calls, best for enterprise, mid-market. The right choice depends on the autonomy level you want, your existing integrations, and your budget, all compared above.